Community Assistant
Location: Hatfield, PA
Compensation: $18–$20/hour with potential for leasing bonuses
About the Role
We are seeking an organized and customer-focused Community Assistant to support property operations in Hatfield, PA. This role involves administrative support, resident relations, maintenance coordination, and leasing assistance. The ideal candidate is detail-oriented, proactive, and thrives in a collaborative environment.
Key Responsibilities
- Organize property access systems, including key distribution and lockbox codes.
- Maintain accurate resident and property records in Entrata.
- Follow up on work orders and ensure timely ticket closure.
- Communicate with maintenance staff and residents regarding repairs.
- Answer leasing calls, schedule tours, and update leasing calendars.
- Support lease renewals, move-ins, and move-out processes.
- Conduct follow-up calls to new residents and assist with rental assistance applications.
- Notify residents of inspections, repairs, and property updates.
- Support delinquency communications and eviction processing.
Qualifications
- Strong organizational and communication skills.
- Customer-service mindset with attention to detail.
- Experience in property management or administrative support is preferred.
- Familiarity with property management software is a plus.
- Ability to multitask and prioritize effectively.
Why Join Us?
- Competitive hourly pay with leasing bonus opportunities.
- Collaborative, team-focused work environment.
- Opportunity to grow within the property management industry.